Digitising a business process
Modern Dental Europe is the Dutch branch of a Chinese manufacturer of implants, crowns and all kinds of other attributes placed in the mouth by dentists. Modern Dental Europe is based in the Netherlands and has a logistics hub in Alphen aan Den Rijn.
Dentists send their impressions to the hub in Alphen aan Den Rijn, which are then processed here and go to China. In China, based on the impression, the product is made and then the final product is sent back to the dentist.
Development of a tailor-made ERP system
Developed a fully integrated ERP to manage business operations across multiple sites.
Emendis Connect integration
Implemented seamless IT systems integration to unify business processes.
Dashboard solutions
Provided real-time analytical dashboards for performance tracking and reporting.
Automated planning software
Designed workforce planning tools to improve efficiency and workflow management.
Operations were spread across multiple systems, causing inefficiencies.
The lack of a unified system limited real-time insights.
Data was inconsistent and prone to errors on different platforms.
Existing systems could not support the company's growth.
Problem statement
The ordering process for dentists was through filling in paper forms. This is hugely error-prone, the administrative burden was very high as a result and all forms had to be manually retyped. Modern Dental Europe had several departments at work processing all the paper forms into the system.
Business case
The need to digitise was enormous, for which Modern Dental Europe and Emendis joined forces. We reviewed the outdated process in its entirety and looked at how we could digitize it. We succeeded, dentists can now use a flexible digital system to place orders. Paper forms are a thing of the past!
- Paper process successcol digitised;
- Streamlined error-free ordering process;
- Fine workflow with integration with internal systems;
- The system is used by eight countries in Europe.
Order and inventory management were integrated into one ERP system.
Reporting and analytics were enhanced for real-time business insights.
Central data for consistent and accurate info.
Scalable infrastructure was implemented to support future expansion.
A paperless ordering process
The process is now entirely digital. A dentist can easily log in and select the desired workflow so that he can order the attributes he needs. The dentist can see exactly what has been ordered and can easily make adjustments if necessary.
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Functionalities
How do we work?
For Modern Dental, we have a fixed team ready where dedicated scrum hours are taken. The client decides what and when to develop. We unburden the customer by having a team ready with back-end and front-end developers, a project manager and UXUI so that the customer can focus on the desired functionalities.
Emendis werkt onder andere voor
Emendis werkt onder andere voor
